Archives: Reviews

I have been working with EBN to service and repair an existing Danfoss heat pump system which was installed in 2011 by a different installer, which we were having continuing issues with. We decided to replace existing system with 2 new 14kw Mitsubishi Eco Dan Air Source heat pumps and new water tank. The advice I have had on all the alternative systems available was professional and unbiased. The work has been carried out on time and to budget. Installation is very professional and tidy, with the plumbing being immaculate and the system is working well. Old Danfoss system was removed, and all rubbish taken away.

We were given this company’s details by my mom in law’s neighbour and we were not disappointed. Staff were really friendly and understood the urgent nature of the job to be done – mom in law has dementia and being left without hot water and heating could not be easily explained to her. Within a week all parts were supplied, fitted and working. Fitters were excellent and backed up by helpful staff in the office. Would certainly recommend and use again if needed in the future.

Thank you very much for the installation of our underfloor heating, ground source heat pump and all the associated tanks, pipe work, controls etc. You have been a pleasure to work with, the standard of your work is high and I am very pleased with the neat and labelled installation in our plant room. Our system is complicated and you have shown your knowledge and experience as you have worked with me to design and install a system that deals with our particular requirements. You are helpful, knowledgeable , competent and do what you say you will do for an agreed price. You have also attended to snags and minor issues promptly and been very helpful over the phone as I get to grips with a new system. Your business is relatively new, but I know that you have been doing what you do as a sub- contractor for a long time and that another very competent company which bought the company you used to work for, would love to employ you if you were not now doing a very good job in your own right at Energy by Nature. I am glad to be working with Energy by Nature on a second installation, I have already recommended you and wish you every success in the future.

I’ve recently used Energy by Nature on a residential project and can thoroughly recommend them & the product they’ve installed. Their professionalism and knowledge of industry helped me to overcome difficulties which in turn has saved me time & money. The whole team have refreshingly shown a high level of customer service which is so important to me and my clients – I will most certainly use them again in future.